When to call 911 vs. 242-COPS

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You might find yourself in a situation where you may need to call 911 to report an emergency. However, sometimes we don’t realize what is considered an emergency and what’s not an emergency.

Below are some examples of emergencies that should be reported to 911. As well as examples of non-emergencies that should be reported to 242-COPS. 

Emergency 911 – A situation where someone’s life or property is in danger or being threatened, or an in-progress crime.

  • Accident with injuries
  • Attempted suicide
  • Ambulance and/or rescue calls
  • A person is injured or bleeding
  • All fire calls
  • Strangers forcibly entering a neighbor’s house or car
  • Strangers carrying appliances, luggage, etc., from a neighbor’s house
  • People with visible weapons preparing to fight
  • If your home has been broken into while you were gone.
  • Shootings, stabbings, armed robberies and rape.

Non-Emergency 242-COPS – a situation where a person’s life or property are not in immediate danger, or where there have been no injuries.

  • Smashed doors or windows in unoccupied house or stores
  • Abandoned car on street
  • People loitering near schools
  • Information or rumors about impending or past crimes
  • “Late” discovery about crimes against people or properties

You can also report a non-emergency crime using the Albuquerque Police Department’s smartphone app, or online at www.cabq.gov/police/file-a-police-report-online. You can view video detailing when to call 911 vs. 242-COPS here. 

Copyright 2020 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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