Cyberattack disrupts services at Ecuador’s largest bank

Technology

QUITO, Ecuador (AP) — Customers of Ecuador’s largest bank continued to experience service disruptions on Friday following a cyberattack on the institution several days earlier.

Long lines formed outside Pichincha bank branches and thousands of customers took their complaints to social media. People reported being unable to access services offered by the bank(s online and mobile app. ATMs worked somewhat regularly and branches remained open.

The bank in a statement Monday acknowledged that it had “identified a cybersecurity incident in our systems that has partially disabled our services.”

Its largest shareholder, Fidel Egas, tweeted that “We are doing the impossible. They want to blame us for something in which we are the victims.”

The government’s Superintendency of Banks sent a delegation to the bank’s headquarters to monitor the problems and solutions.

That bank has about 1.5 million clients and some $1.5 billion in its portfolio.

Copyright 2021 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Now Trending on KRQE.com

New Mexico Hourly Forecasts ⟶

Albuquerque Hourly Forecast

Don't Miss

MORE IN DON'T MISS

Photo Galleries

MORE PHOTO GALLERIES

News Resources - Maps

MORE NEWS RESOURCES