A viral video shows a family being escorted off a Southwest Airlines flight in Chicago.
It started when a young child was nervous about riding on a plane and was sitting on her dad’s lap.
That is when the flight attendant asked the parents to get to the child to sit in her own seat.
When they did, eye-witnesses say the family was asked to get off of the flight.
Southwest is now facing backlash for the incident.
The company says it is looking into the matter and will reach out to the family for answers.