ALBUQUERQUE, N.M. (KRQE) –Most Bernalillo County offices remain closed on Friday, Jan. 7, three days after a suspected ransomware attack affected county systems and resulted in them being taken offline and led to severed network connections. The county reported initially that most Bernalillo County buildings were closed to the public on Wednesday, Jan. 5 but the closure continues as of Friday. County officials believe the attack happened between midnight and 5:30 a.m. on Wednesday, Jan.
Employees are working remotely and can assist the public as much as possible. The county states that the situation will be reassessed before the start of business on Monday, Jan, 10.
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In a news release, the county states that vendors for county systems have been notified and are working to resolve the issue and restore system functions. All public safety departments including emergency 911 communications, the Sheriff’s Office, and Fire and Rescue are operating as normal using backup provisions.
The county states that the Metropolitan Detention Center has operational intake and release of inmates however, there will be no visitation until further notice. Community centers remain open.
Behavioral Health is at full operation and Planning and Development Services continue to accept permit applications through the PDS drop box. Inspections are limited at this time.
The Treasurer’s Office is accepting tax payments through its online portal, county drop boxes, and at any branch of the Rio Grande Credit Union. The Clerk’s Office has no access to systems and no legal filings are possible at this time including marriage licenses, real estate transactions, and voter registrations.
Animal Care Services is open and adoptions are taking place. It’s unclear when the county will be able to resume normal operations.