Scammers use fake Medicare calls to steal information

New Mexico
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The Better Business Bureau is warning of a scam pretending to be from Medicare. They say the caller pretends to be from Medicare, offering a free knee or back brace. In another version, the scammer claims you are in danger of losing benefits.

The Better Business Bureau also says the goal is to steal personal information like a social security number. 

The Albuquerque Journal, reports that several people in the area have been targeted by this scam. The Better Business Bureau also the government will not call. 

Advice for the Better Business Bureau

  • Know that government agencies generally don’t call consumers unsolicited. Instead, they send letters. If you receive a particularly convincing call from someone and you want to double check, hang up and call the toll-free Social Security number at 1-800-772-1213. If the call is Medicare-related, call 1-800-MEDICARE to verify any issues.
  • If you receive a call from a number you haven’t saved to your contacts, or if your caller ID says “unknown,” don’t pick up the phone. Also, be aware that scammers can dupe caller ID and mask their true phone number.
  • If you do answer a call from an unsolicited caller and are greeted by a robocall or a person who claims to be with a government agency, just hang up. Don’t press any buttons, don’t engage in conversation and don’t ask to be removed from the calling list.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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