NEW MEXICO (KRQE) – PNM is warning New Mexicans about scams targeting customers this holiday season. PNM says they are getting reports of phone scams where scammers are adding a false PNM caller ID or false 505 prefix to phone numbers and pretending the be calling from PNM.

Story continues below:

Once getting people on the phone, scammers care claiming customers are behind on payments. They threaten to shut off customers’ electricity unless you make a payment with a pre-paid card or electronic bank transfer. The scammers usually demand between $200 and $300. PNM says they have received over 1,900 scam reports this year.

PNM’s tips to avoid scams:

  • Don’t take claims as the truth
  • Never give banking information over the phone unless you initiate the call
  • If the caller demands payment by a pre-paid card, gift card, or wiring money, it is a scam
  • Report the scam