Alamogordo unveils new self-service kiosks at City Hall

New Mexico News

New self-service kiosks will be available at Alamogordo City Hall starting on Wednesday, Dec. 15, 2021. (courtesy City of Alamogordo)

ALAMOGORDO, N.M. (KRQE) – Starting Wednesday, Dec. 15, residents will have a new and convenient way to pay their water utility bill in person. Located inside Alamogordo City Hall, new self-service kiosks were installed in an effort to increase payment options while reducing customer wait time, especially for those who pay utility bills in person using cash.

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The kiosks will be available to use during normal business hours and will accept cash, check, and debit or credit cards. According to a news release from the City of Alamogordo, the new kiosks will allow customers to scan their utility bill or look up account information by name and service address if a utility bill is not present.

Additionally, customers can print their receipts or have it emailed to them. While there is no fee to use the machine if a customer is paying with cash or check, the same fee that applies to all credit card payments will also apply at the kiosk.

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