Internal audit picks apart City of Albuquerque website


ALBUQUERQUE (KRQE) – A new internal audit picks apart the city of Albuquerque’s website.

The audit says some major flubs were spotted on the website,, as recently as December 2015.

That includes 145 non-functioning or broken links that dump you on a non-existent page, 76 pages with outdated content and 20 pages with inaccurate information.

The audit cites a page that described an “active” SWAT situation involving APD officers from September. It also mentions pages that have contact information for people who no longer work for the city.

“It’s good that we have some double check to make sure that those links aren’t broken and that some of the pages are up to date,” Gilbert Montano, the Mayor’s Chief of Staff, said.

Montano said the audit might look slamming, but in the grand scheme of things, the city is doing well, considering has tens of thousands of external and internal links and thousands of pages.

“We are the sixth most digital city in the country and that’s next to Boston, that’s next to San Francisco,” Montano said.

As for the broken links, Montano said the city is not always notified when external links change, creating problems. One example cited in the report was a broken link that was supposed to take you to a page where you can find out where registered sex offenders live.

“When Bernalillo County re-changed their entire website, as they did recently, any link we had to the Bernalillo County website was broken until we updated,” Montano said, as another example.

Today, all the broken links, outdated pages and inaccurate information have been cleaned up, following the audit.

“We’ll continue to strive to make this a perfect website, that frankly will never exist,” Montano said.

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