The city will pay $50,000 after a dispatcher hung up on a caller who was trying to help a dying teen.
Jaydon Chavez-Silver was killed in a drive-by shooting while at a house party in 2015.
Chavez-Silver’s friends called 911 for help.
Dispatcher and former Albuquerque firefighter Matthew Sanchez took the call, but hung up after getting frustrated.
Chavez-Silver’s parents sued the city, claiming Sanchez was negligent in hanging up.
Sanchez resigned after the incident.