The weekend is here and it’ll likely be another busy one for everyone visiting the Balloon Fiesta Park.
Fiesta officials say this weekend those using the Park and Ride services will see changes after hundreds were left without rides.
Last Saturday, complaints poured in from visitors who were turned away at Park and Ride locations because there weren’t enough buses.
Some didn’t get a ride until after the mass ascension was over.
Balloon Fiesta officials say they’ve made some instant changes.
One of those changes is limiting the number of tickets that can be bought online.
Another is that no more same-day ticket sales can be made online, but you can still buy tickets at Park and Ride locations.
“What we found was we just had a lot of folks buying tickets online, showing up and not getting the type of priority service they were anticipating,” said Balloon Fiesta Media Relations Director Tom Garrity.
Garrity says they’ve also worked with APD and the city of Albuquerque to address the timing of lights along routes to the park so buses aren’t left waiting in traffic.
“For example, we found that our park and ride buses were having to sit through cycles of the light at Alameda and Jefferson. So we worked with the city to provide more controlled traffic in those particular areas to get more routes for our park and ride buses,” said Garrity.
Officials say they’ve also improved communication.
Fiesta officials say 21,000 people used the Park and Ride on Saturday, an all-time high.
Before that, the most they had seen was 18,000.
For Park and Ride locations, click here.