ALBUQUERQUE, N.M. (KRQE) – Two Albuquerque Walmarts are ditching self-checkout lanes, and shoppers are having mixed feelings about it.
The Walmart on Eubank off of I-40 and one off of Carlisle have done away with all of their self-checkout lanes.
A Walmart spokesperson also confirmed that a third location is slated to make the change as well. Shoppers can expect that to happen at the store on Wyoming sometime this month.
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Several shoppers told News 13 on Sunday that the change has been an inconvenience for them, as sometimes, they have only a few items but are required to wait in long lines.
“I spent a good 15 minutes in line and only had a couple of items,” said Tina Hopkins, a frequent Walmart shopper.
However, other customers said this change won’t impact their shopping experience, and they preferred the staffed checkout lanes and enjoyed the interaction with the employees. They also said it puts less work on them as well.
When asked about the changes, a Walmart spokesperson told News 13 in a statement, “We continually look at ways to provide our customers with the best shopping experience possible and that includes adjusting the checkout area in stores.”