Phone numbers, websites to know during COVID-19

Coronavirus Resources

With the coronavirus pandemic ongoing and many New Mexican’s social distancing and staying home, it’s important to know what resources are available. Below are some useful phone numbers.

Coronavirus Health Hotline


Please use the number above if you have health related questions about the Coronavirus.

Coronavirus Information Hotline


Please use the number above if you have questions about school closures, job issues etc.

Report non-compliance or violations of Public Health Order

If you want to report non-compliance within a business, a violation of the mass gatherings ban, or other violations of the public order, send information in an email to The public may also contact their local police or sheriff’s department on their non-emergency phone lines.

When you submit a non-compliance complaint, provide the following information:

  • Date and time of the observed violation
  • City
  • County
  • Business Name
  • Business Address

Food Assitance Hotlines

  • Seniors who need groceries should call: 1-800-432-2080
  • If you need assistance obtaining food for school-age children call: 1-505-827-6683
  • SNAP Benefits: 1-800-283-4465
  • Special Supplemental Nutrition Program for Women, Infants, and Children Questions on food or formula availability: 1-505-469-0929
  • Special Supplemental Nutrition Program for Women, Infants, and Children General Questions: 1-866-867-3124

Small Business Administration – Disaster Loan Assistance

The Small Business Administration (SBA) is providing up to $2 million in disaster assistance low-interest loans. This funding is now available to all New Mexico small businesses:

Apply online:, call 1 (800) 659-2955 (TTY: 1-800-877-8339) or email 

NM Department of Workforce Solutions – Information for Workers Affected by COVID-19 

In light of the Public Health Emergency, certain workers may be eligible for Unemployment Insurance (UI) benefits. Visit for more information on unemployment or call 1-877-664-6984. 

Health Insurance Coverage

The Office of the Superintendent of Insurance launched the toll-free call center to help New Mexicans with questions about health insurance coverage related to COVID-19. It will be staffed from 8 a.m. to 6 p.m. Monday through Saturday


  • How to obtain health insurance coverage
  • How to resolve grievances associated with premium payments, termination of coverage, claims, benefits denials, and surprise billing related to COVID-19
  • How to appeal an insurance decision

Help People Who Cannot Pay Rent in Albuquerque

Donate to the City of Albuquerque’s Health and Social Service Centers that will distribute funds to help people who cannot pay their rent. Checks can be made payable to: FCS Health and Social Services and mailed to these locations:

Mental Health Support

The New Mexico Crisis and Access Line are here to support individuals and communities during this time. They have counselors available and here to hear you 24/7 at 1855-662-7474.

Resources for Domestic Violence, Abuse or Crisis Situations

  • National Domestic Violence Hotline: 1-800-799-SAFE (7233)
  • UNM Mental Health: 505-272-2800
  • Alcoholics Anonymous: 505-266-1900
  • AGORA NM Crisis Center: 505-277-3013
  • Domestic Violence Hotline: 1-800-773-3645
  • New Mexico Legal Aid: 505-633-6694
  • Child Abuse Hotline: 505-841-6100
  • Elder Abuse Hotline: 1-866-654-3219 or (505) 476-4912
  • New Mexico Crisis and Access Line: 855-662-7474
  • New Mexico Rape Crisis Center: 505-266-7711

New Mexico Healthcare Worker and First Responder Support Line

24 hours a day, 7 days a week, 365 days a year

New Mexico Peer to Peer Warmline

Call 3:30pm – 11:30pm or text 6pm – 11pm every day
1-855-4NM-7100 (466-7100)
711 for relay (hearing & speech impaired)

National Center for Disaster Fraud

Call 1-866-720-5721 or email to report fraud related to COVID-19.

Social Security

If you cannot complete your Social Security business online, please call our National 800 Number at 1-800-772-1213 (TTY 1-800-325-0778)

Blood Donations

The FDA is urging people to make blood donations during the coronavirus outbreak. Across the nation and in New Mexico, hospitals are in critical need of blood donations. Vitalant has four blood donation centers throughout New Mexico. Visit or call 1-877-827-4376 to make an appointment or to see upcoming blood drive events.

Alzheimer’s Association, New Mexico Chapter

The New Mexico Chapter serves families facing Alzheimer’s across the state through support groups, a 24/7 Helpline (1 (800) 272-3900), information kits, resources and referrals, training workshops, education conferences, a respite reimbursement program and advocacy.

Due to precautionary health measures, their physical offices in New Mexico are closed until further notice, though they are available by phone & email. Call (505) 266-4473.

There are also web chats available by visiting and clicking on the blue and white chat icon on the lower right-hand corner of the page

New Mexico Coronavirus Resource Guide

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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