Workforce Solutions offers video to help New Mexicans apply for aid

Coronavirus New Mexico

ALBUQUERQUE, N.M. (KRQE) – The state’s Department of Workforce Solutions is helping people better navigate the website to file for unemployment.

This new 14-minute video explains how to create an account, file a claim, and use the portal to go back and certify your claim each week. The cabinet secretary says they’ve had more than 11,000 requests for first-time unemployment this week, up from 800 last week.

The state recommends people file their claims online because it’s quicker. The hope is that this YouTube video helps people needing technical support as they’re getting overwhelmed with calls and people experiencing long wait times. People can file online Sunday through Friday.

“No one in our office can remember a time when we’ve had this many requests in such a short period of time,” said Workforce Solutions Cabinet Secretary Bill McCamley. “While we are looking to boost many resources to help New Mexicans with this process, we strongly encourage anyone with internet access to apply and perform weekly certification using our website,” he added.

In addition to the efforts of Workforce Solutions, The New Mexico Office of Economic Development is offering help for businesses negatively impacted by COVID-19.


New Mexico Coronavirus Resources

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