DIRECTV [and/or AT&T U-verse] subscribers may lose KRQE and FOX New Mexico on July 2nd. Contact DIRECTV [and AT&T U-verse] today at 800-288-2020 and tell DIRECTV [and AT&T U-verse] to “Keep my KRQE and FOX New Mexico!”
DIRECTV / AT&T U-verse Customer Service – 800-288-2020 / 800-531-5000
Q: What is happening?
A: DIRECTV and AT&T U-verse subscribers no longer have access to KRQE and FOX New Mexico stations as of midnight CST on July 3, 2019. DIRECTV and AT&T U-verse did not accept a contract extension offer by Nexstar Media, parent company of KRQE and FOX New Mexico for the right to continue to air your favorite news stories around the New Mexico area. By rejecting an extension for continued negotiations and to avoid a disruption of service, AT&T and DIRECTV took away content that you pay for and was included with your monthly subscription. They are no longer providing the content you initially signed up for when you subscribed to their service.
Q: What other programming could I miss?
A: If DIRECTV [and AT&T U-verse] decide(s) not to carry your local KRQE and FOX New Mexico stations, you would lose your local news, emergency service updates and your favorite shows on CBS such as: the remainder of this season’s Big Brother, the NFL & SEC on CBS and new seasons of NCIS and Young Sheldon and on FOX New Mexico: Women’s World Cup Finals on July 7th, NFL on FOX, including Thursday Night Football, the Primetime Emmy Awards and the new season of The Masked Singer.
Q: Where will KRQE and FOX New Mexico programming still be available?
A: No other cable or satellite company is affected; only DIRECTV and AT&T U-verse customers have had their favorite news, comedies, dramas, and sports taken away. Unfortunately, we are not alone in this as AT&T and DIRECTV have removed various other stations across the nation in the past. Among the other providers available that see the value in local content include DISH (855-898-6730) and your local cable company.
Q: Are you still negotiating with DIRECTV and/or AT&T U-verse?
A: We were negotiating and offered to extend our current deal multiple times while we vigorously attempted to provide both sides more time to reach a fair agreement. In the time leading up to the expiration of the agreement with DIRECTV/AT&T, Nexstar not only offered an extension until August 2, it also offered DIRECTV/AT&T its availability “over the next 30 days to meet with you in-person on the following dates: July 12, 13, 14, 15, 23, 26, 27, 28, 29, 30 as well as August 1 and 2” adding, “We are willing to dedicate as many of these dates as needed. Not knowing when you and your decision makers are available, to avoid any disruption in service to your customers and our viewers in 97 markets across the country, we propose an extension of the current agreement through Friday August 2nd.” This extension was not accepted.
Q: What can I do about this situation?
A: You have choices and should take action. Call 855-937-9469 and demand they bring back your favorite local news source! You can also contact other local providers – including DISH (855-898-6730) – and switch to make sure you are treated fairly and get the programming you want. Don’t let your video provider dictate what you watch! Demand they bring back the local station and content you want and deserve!