ALBUQUERQUE (KRQE) - Several Albuquerque residents said they're being forced to suffer in sweltering heat. Tenants at an apartment complex claim their homes are so hot, it's hard to bear.
However, they have a problem, they can't just move out. Renters at the SunCreek Village Apartments in northeast Albuquerque told KRQE News 13 the air conditioning unit at their apartments is off more than its on, and they claim management is giving them the cold shoulder.
Fans are blasting throughout one couple's apartment, in an attempt to beat the heat. "There's many people in this complex that are older and also young children, that 80s and 90 degrees in the apartment is just inhabitable," said one renter. He and his wife did not want to be identified, but said they're fed up with the SunCreek Village Apartments.
The couple and other tenants told News 13 the air conditioning unit has been broken, going off and on for the past month. They said the heat inside is unbearable, and they're not the only ones who've expressed concerns to management.
"They said that they were aware of the issue but if there was health concerns that we should just stay somewhere else or with family, but unfortunately we don't have family up here," said one renter.
She's not the only one who's been told that. Another renter showed News 13 a letter from Bridge Property Management last week acknowledging the problem, and suggesting the same thing, to stay with someone else or turn on fans.
"Sometimes they would call back and they would just say we're working on it, but now they're not even calling back anymore," said one woman. Her husband said its an big A/C unit with the issues, and that it helps cool roughly 120 units when it does work.
But, he said more often than not, it doesn't. "We endured through three nights of high temperatures and pretty much no sleep because of it. We actually were sick at our stomachs from the heat."
Residents there say they feel stuck, since management won't allow them to break a lease without penalty. "We've just got to either pay the $1600 that's required to break the lease to move or we were going to have to endure through the maintenance of the unit," one man said.
Tenants said they are also being denied rent compensation. One renter told News 13 her rent is $830 a month plus utilities, and she can't afford a hotel.
Tenants said the A/C was on part of the day Sunday, but they never know when it'll turn off again. KRQE News 13 reached out to SunCreek Village Apartments, but had not heard back yet by Sunday airtime.
Residents said they have not been told when if at all that the air conditioning will be fixed.
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