ALBUQUERQUE (KRQE) - The city of Albuquerque honored the chief of Albuquerque's Aviation Police Friday for showing an out-of-towner the Duke City is good place.
The mayor awarded Chief Marshall Katz a "Hero Friday" coin as part of the ongoing program recognizing the good works of municipal first responders and other employees.
In august Katz helped a traveler who was visiting Albuquerque from Russia.
The man had been delayed at the Canadian border through not fault of his own and missed his scheduled JetBlue from New York City to Albuquerque. He was able to make the flight the next day but had to pay for the flight again.
When the man and his local host came to the Sunport looking for help in regaining the payment for the missed flight, they found Katz.
Ultimately Katz contacted JetBlue, and it agreed to credit the weary traveler for the money.
“Chief Katz showed an unusual degree of both professional courtesy and human understanding," the host is quoted as saying. The host also called Katz a hero.
"I'm not a hero; I was just doing my job," Katz said. "There are many heroes out there. We appreciate their work out as well. I'm just one of the guys, that's all."
Mayor Richard J. Berry said Katz gave the man a positive impression of Albuquerque.
The mayor also recognized Mario Lucero of the Information Technology Services Division for designing city website programs that help other workers work more efficiently. Other employees have commented on Lucero's work ethic and friendly attitude, the mayor said.
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