The state labor agency Tuesday reported delayed benefit payments are on their way although jobless recipients depending on the money told KRQE News 13 they

A computer malfunction caused a delay in unemployment benefits to be process for about 23,000 jobless New Mexicans, according to the agency that processes the

Thousands of New Mexicans are missing their unemployment payments, after a system error at the Department of Workforce Solutions.

Unemployed New Mexicans will get their benefits but can only be patient in dealing with clogged phone lines and an overloaded Web site, the state's labor

The state agency handling unemployment claims has beefed up staff and Web site but the jobless are still having a hard time getting through.

Losing a job is bad enough, but unemployed New Mexicans are finding extra frustration in trying to get through to the state's unemployment hotline.

Increasingly desperate New Mexicans unable to file claims for unemployment benefits should see improvements in the overloaded system in a matter of days,

Gov. Bill Richardson ordered dramatic steps Wednesday to end the ordeal of unemployed New Mexicans unable to get through to the state labor department.

New Mexicans approved for unemployment benefits are still watching their bills mount while waiting for money to appear in their state-issued debit cards.

State House Speaker Ben Lujan says Gov. Bill Richardson is trying to find solutions to the problems with the state's unemployment office. Lujan said the

It's been a rough new year for David and Kay Wright on the phone and online trying to see if they're eligible for unemployment benefits from the Department of