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Verizon forgives $18,000 cell bill
2006 bill finally resolved
Updated: Tuesday, 18 May 2010, 6:04 AM MDT
Published : Tuesday, 18 May 2010, 6:04 AM MDT
BOSTON (AP) - Talk about "cell-shock!" Imagine the look on a Massachusetts man's face when he opened up the envelope to a cell phone bill of $18,000.
Bob St. Germain says it happened in 2006, when his son racked up a load of charges when he tethered his cell phone to his laptop to get Internet service.
The boy didn't realize a promotional offer allowing free access had expired -- and so the charges came and came.
Verizon now says St. Germain won't have to pay the balance of the bill.
First, the company cut the bill in half before sending it to a collection agency. But after all these years, the company now says it considers the remaining balance uncollectible.
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