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When you know it's going on, when you see it happening - Report It!
Updated: Tuesday, 26 Jun 2012, 11:57 AM MDT
Published : Monday, 25 Jun 2012, 5:09 PM MDT
ABILENE, Texas (AP) — A lot of people gripe when they get high summertime electric bills. But Kristin Harriger was left grumbling about a bill near $1.4 million.
The Abilene resident immediately called her provider, Potentia Energy, in June. She quickly learned that her bill was an error.
The utility provider also excused a $66,000 late fee listed on the bill.
Potentia told the Abilene Reporter-News it had flagged the bill and had marked it to be held, but the bill mistakenly got sent out.
Carmen Balver, a director of the nonprofit protection group, Consumer Watchdog, recommended contacting state officials if people run into difficulty while trying to settle a dispute about an over-the-top bill.
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